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Returns and Exchanges

Returns and Exchanges

When will my refund show up in my bank account?

Once your product has been received by our warehouse, it can take time to receive your refund depending on your bank. The credit may not show up until your credit card's next monthly billing cycle. Please contact your bank to see what their policy is

What is your Returns Policy?

While we strive to provide your perfect fit, we understand if things don't turn out as expected. You can return unwashed, unworn, or defective items within 21 days from the purchase date for an exchange or refund. Please ensure all returned items sti

How do I start a return?

Please start a return by going to our Return Portal here. You will need your order number, which you can find in your order confirmation email you received, as well as your Zipcode or email.

How do I return a gift?

Our Return Portal includes a dedicated option for gift returns or exchanges. Simply select "Start gift return here" from the portal: https://kutfromthekloth.loopreturns.com/#/. Follow the instructions provided, and if you don’t have all the necessary

What are the return processing options?

You have two options for processing returns: You can either pay an $8.95 return fee, or choose our "Instant Exchange" option to receive a Kut from the Kloth e-gift card and avoid the return fee altogether.